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Terms and Conditions below may not apply to orders placed with International Distributors. Please contact them directly to find out their individual terms and conditions. Please select turkish language on the web site to read Terms & Conditions for domestic orders.
Products are sold for research or laboratory use only and are not to be administered to humans or used for medical diagnostics.. The consumer assumes all responsibility for the safe storage, handling, application, and disposal of any Labsert product. Buyer acknowledges that the products have not been tested by Labsert for safety and efficacy in food, drug, medical device, cosmetic, commercial or any other use, unless otherwise stated in Labsert’s published documents furnished to Buyer.
2. When you click "payment page" link in the e-mail, our web page regarding international payments is opened to let you choose the best method between credit card payment and bank transfer payment.
3. Then you can select the best payment method for you on the page. You send the total cost according to our quotation. Once your payment is received by us, purchasing progress begins. We inform you about manufacturing and shipment progress.
Prices are in US dollars or Turkish Lira and are subject to change without notice. Orders may be placed via the telephone, fax, mail, or web site. All orders must clearly indicate the customer telephone number, fax number, complete billing address, complete shipping address, catalog numbers, product names, quantity ordered and price. Customers are able to pay via credit card or bank transfer on our web site. Payment must be done to start the purchasing process.
Labsert is committed to providing the highest level of quality and service. If the product or services rendered are deemed faulty, the customer will have the option of receiving a no-charge replacement of the product or a total refund of the purchase price. In the case of a replacement, Labsert will cover all shipping expenses (For details please read "return and refund" section). Labsert’s liability will be limited to replacement of product or refund of purchase price.
Because of the possibility of environmental or human error, Labsert disclaims responsibility for errors. Labsert also disclaims responsibility for cross-contaminations after opening the containers, for the misuse of any products, and the methods of use described on the webpage and data sheets. Products are offered for laboratory use only and they should be handled by qualified individuals trained in laboratory procedures and familiar with the products' potential hazards. The consumer assumes all responsibility for the safe storage, handling, application, and disposal of any Labsert product. All claims must be brought within Fourteen (14) days of delivery, regardless of their nature.
Customer Service Department is available to assist you should a problem arise with your order. Should an item be shipped to you incorrectly, as the result of an error on our part, we will take quick and appropriate action to correct the problem. Because of an error on our part, prior to returning any items, please contact us at +90850 3034076 or firstname.lastname@example.org to obtain shipping instructions. Besides, customer must send us the documents regarding evidence of the error on our part. Returning process will not be issued until it is determined by our inspection that returned items are unused, full and undamaged. Please inspect your packages immediately upon receipt and notify us promptly of any damage or discrepancies. Authorized returns should be made within 14 days of the invoice date.
To request a refund, contact Customer Service at +90850 3034076 or email@example.com. Please keep your order informations, evidence of the errors, return cargo documents and offical reports readily available. Thus we can better assist you with your request. Regarding return and refund, Labsert has to reply the customers with a reasoned decision in 14 days about acceptance or rejection.