Terms & Conditions

Terms and Conditions below may not apply to orders placed with International Distributors. Please contact them directly to find out their individual terms and conditions. Please select turkish language on the web site to read Terms & Conditions for domestic orders.


Acceptance of Terms


By using this site to purchase and distribute our products, you are accepting the terms and conditions ("Terms") provided. Please read our terms carefully, as well as our Privacy Policy (published at https://www.labsertchemical.com/Privacy-Policy ) before taking action. Our offer to sell products is expressly conditioned upon your acceptance of these Terms. You will be deemed to have accepted these Terms upon purchase. Our failure to object to any terms and conditions contained in any purchase order or other document from you will neither be construed as our acceptance of such terms and conditions, or a waiver of these Terms. If you wish not to accept the terms and conditions please refrain from using this site.


Use of Products


Products are sold for research or laboratory use only and are not to be administered to humans or used for medical diagnostics.. The consumer assumes all responsibility for the safe storage, handling, application, and disposal of any Labsert product. Buyer acknowledges that the products have not been tested by Labsert for safety and efficacy in food, drug, medical device, cosmetic, commercial or any other use, unless otherwise stated in Labsert’s published documents furnished to Buyer.


Quotation and Ordering Progress


Regarding international order progess, you get our quotation first to see the total cost (Including shipment cost, packaging cost etc.) before payment on our web site. To get our qoutation:

 

1. Select the products you are interested in and add them into your shopping cart. On the Check-Out page, please select Bank Transfer option and confirm your order to get our quotation by e-mail which includes all related costs and "payment page" link. (During this progress, we do not request payment from you. This process is just for getting our quotation)


2. When you click "payment page" link in the e-mail, our web page regarding international payments is opened to let you choose the best method between credit card payment and bank transfer payment.


3. Then you can select the best payment method for you on the page. You send the total cost according to our quotation. Once your payment is received by us, purchasing progress begins. We inform you about manufacturing and shipment progress. 

 

You can also send us your request by e-mail

Our e-mail for international orders: global@labsert.com


Conditions of Sales and Shipping


Prices are in US dollars or Turkish Lira and are subject to change without notice. Orders may be placed via the telephone, fax, mail, or web site. All orders must clearly indicate the customer telephone number, fax number, complete billing address, complete shipping address, catalog numbers, product names, quantity ordered and price. Customers are able to pay via credit card or bank transfer on our web site. Payment must be done to start the purchasing process.


  • For international orders, products are sent FOB shipping point. DHL, TNT UPS, etc., shipping charges are prepaid and added to your invoice. Handling fee may be applied to each order. International Customers select bank transfer for the payment option. Then we send the exact quotation with the all related costs and customers pay according to our quotation via credit card or bank transfer before the shipment.
  • For domestic orders, products are sent by cargo company ARAS, Yurt Ici etc. or your contracted cargo company as cash on delivery.
  • For more information, please click the link and read the phrases below

            https://www.labsertchemical.com/Ordering-Delivery-Information


Warranties


Labsert is committed to providing the highest level of quality and service. If the product or services rendered are deemed faulty, the customer will have the option of receiving a no-charge replacement of the product or a total refund of the purchase price. In the case of a replacement, Labsert will cover all shipping expenses (For details please read "return and refund" section). Labsert’s liability will be limited to replacement of product or refund of purchase price.


Disclaimer


Because of the possibility of environmental or human error, Labsert disclaims responsibility for errors. Labsert also disclaims responsibility for cross-contaminations after opening the containers, for the misuse of any products, and the methods of use described on the webpage and data sheets. Products are offered for laboratory use only and they should be handled by qualified individuals trained in laboratory procedures and familiar with the products' potential hazards. The consumer assumes all responsibility for the safe storage, handling, application, and disposal of any Labsert product. All claims must be brought within Fourteen (14) days of delivery, regardless of their nature.


Return and Refund


Customer Service Department is available to assist you should a problem arise with your order. Should an item be shipped to you incorrectly, as the result of an error on our part, we will take quick and appropriate action to correct the problem. Because of an error on our part, prior to returning any items, please contact us at +90850 3034076 or global@labsert.com to obtain shipping instructions. Besides, customer must send us the documents regarding evidence of the error on our part. Returning process will not be issued until it is determined by our inspection that returned items are unused, full and undamaged. Please inspect your packages immediately upon receipt and notify us promptly of any damage or discrepancies. Authorized returns should be made within 14 days of the invoice date.


To request a refund, contact Customer Service at +90850 3034076 or global@labsert.com. Please keep your order informations, evidence of the errors, return cargo documents and offical reports readily available. Thus we can better assist you with your request. Regarding return and refund, Labsert has to reply the customers with a reasoned decision in 14 days about acceptance or rejection.